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RETURNS AND REFUNDS

Sleep Sweet Baby provides a full bespoke service to you. All products are personalised, and made-to-order. Because of this, we do not offer refunds or cancellations on any order placed. Once an order has been placed, we can not amend the detailing. By placing an order with us, you accept that we do not offer returns or refunds. 

FAULTY ITEMS

In the event that you receive a faulty item, please notify us within 24 hours. We will

investigate the issue and if we locate a fault, we will take necessary steps to repair or

replace the item. Please contact sleepsweetbabyuk@gmail.com to report any faulty item.

We may ask you to return your item for an inspection. Repairs will be carried out free of

charge for non-compliance. However please be advised, if the fault is due to negligence, we

will be unable to repair the item.

Please be aware that slight variations in colour or texture of items may occur. This is due to

the bespoke nature of each item.

BABY BEDDING DISCLAIMER

Sleep Sweet Baby Bedding Disclaimer

 

All baby bedding is for decorative purposes only. Baby bedding consists of, but is not limited to, items such as: cushions, pillows, sheets, quilts and additional accessories such as cot bumpers and bears. This means that your baby should not sleep or interact with any of these items. They are simply to decorate your crib. When baby is sleeping, all items, including cot bumpers, should be removed. This guidance is in line with current NHS sleep safe advice. 

 

Items such as cot bumpers are not recommended at all by NHS and other sleep safe organisations. This is due to an increased risk of overheating and suffocation. Furthermore, items such as bears and cushions also enhance this risk. Finally, embellishment of items such as added pearls and lace etc, is again made for decorative purposes only. Your baby should not be using these products for covers or blankets or in any capacity- this is in case any embellishment comes loose and presents as a safety hazard. 

 

For further guidance on baby sleep safety, please visit NHS website and other organisations/websites provided by your health visitor.

 

It is not Sleep Sweet Baby’s responsibility to educate you on how to keep your baby safe. 

 

By purchasing and using our baby bedding products, you acknowledge that you have read and understood the above information. Sleep Sweet Baby will not be held responsible for any misuse of our baby bedding which is not in line with the purpose of ‘decorative only’. 

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